SupportLogic Expands Management Workforce with VP of Finance and VP of Persons

SupportLogic Expands Management Workforce with VP of Finance and VP of Persons

Nick Tarnoff and Liz Bronson Join AI-Centered Guidance Experience Leader as it Begins to Scale Following Closing Sequence B Funding

SAN JOSE, Calif., Nov. 15, 2021 /PRNewswire/ — SupportLogic, the world’s first proactive Support Experience (SX) system, now introduced the appointments of Nick Tarnoff as VP of Finance and Liz Bronson as VP of Men and women. Tarnoff and Bronson both equally sign up for SupportLogic fresh off its the latest Collection B funding to assistance the business scale its individuals and business enterprise functions.

Nick Tarnoff, VP of Finance, SupportLogic

Nick Tarnoff, VP of Finance, SupportLogic

SupportLogic continues to achieve potent market place traction with significant-development enterprises like Databricks, Nutanix, Rubrik, and Snowflake. As providers scale, they require to recognize and act on the “voice of the buyer” in authentic-time to prevent escalations and greatly enhance shopper provider and support, which will help to construct model notion, enhance operational effectiveness, and safeguard and grow earnings.

“Liz and Nick each bring substantial functional and management practical experience to SupportLogic as we get ready to scale the company,” mentioned Krishna Raj Raja, SupportLogic Founder and CEO. “Companies are built on the shoulders of excellent people today. I am thrilled with the continual enlargement of our leadership staff, on the heels of our Sequence B funding together with tremendous shopper traction around the previous year.”

Liz Bronson has served in the human assets and employing features for main development and high scale know-how corporations for 20+ years. For the past 9 a long time she ran a consulting company that helped technology start off-up teams at corporations like Pulumi, SignalFx, HashiCorp, MyVest, Evernote, and Hortonworks to improve their hiring procedures to correctly deliver on and retain the ideal people for scale. Liz is passionate about designing reliable prospect-centric recruiting and people procedures that match a company’s culture. Prior to her time consulting, Liz worked for 9 years at VMware in people today operations making their solution management and advertising and marketing teams and previously was also a element of the human sources staff at Barclays International Traders.

“With a passionate core team and verified client benefit in the sector, SupportLogic signifies a compelling job chance to improve the workforce and construct an reliable, inclusive society that will push our advancement,” claimed Liz Bronson, VP of Persons, SupportLogic. “The uncooked enthusiasm at SupportLogic for strengthening the consumer experiences for aid and shopper accomplishment specialists is overpowering. The firm’s shared vision will be mirrored by our very own employees’ encounters, and I am honored to have the privilege of supporting to establish the courses to make that transpire.”

Nick Tarnoff is a seasoned finance professional with above 15 years of knowledge across the technological know-how, eCommerce and economical services industries. He has led finance groups owning core fiscal scheduling and examination (FP&A) routines, strategic organizing and money allocation and superior price evaluation for C-suite leaders. Most a short while ago, Nick spent more than 5 yrs leading finance for SAP SuccessFactors, supporting the President, COO and CRO of the business. In addition to main FP&A capabilities, Nick led operational approach improvement tasks across useful spots of the group. He provides a hugely collaborative strategy to SupportLogic and a focus on developing a streamlined and effective finance operate. Nick’s earlier practical experience involves positions with Staples Business enterprise Providers and E-commerce, as properly as Condition Avenue Financial institution.

“With a distinctive item and a sales and marketing and advertising engine firing on all cylinders, SupportLogic is exceptionally properly positioned for an accelerated progress trajectory and I glimpse ahead to mapping out the expense method to gas that expansion,” claimed Nick Tarnoff, SupportLogic VP of Finance. “I’m thrilled to be a part of a veteran management staff and present the fiscal aim to achieve SupportLogic’s in close proximity to-phrase and prolonged-phrase objectives. SupportLogic’s product or service is a dream for the finance neighborhood in any technology, e-commerce and on the net centered group. The capability to assistance lower renewal churn, secure earnings and indirectly enable for a reallocation of means are a CFO’s ideal combine for a effective software program alternative.”

Assets
Weblog: Why I joined SupportLogic by Liz Bronson
Website: Why I joined SupportLogic by Nick Tarnoff
Corporation
Twitter
LinkedIn

About SupportLogic
SupportLogic delivers the world’s first assist working experience (SX) system that enables providers to proactively comprehend and act on the voice of the buyer to build healthier interactions and optimize purchaser life time value. SupportLogic SX uses AI to extract and analyze shopper sentiment signals from both equally structured and unstructured data and offers recommendations and collaborative workflows. SupportLogic is encouraging world-wide enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to reduce consumer escalations, cut down churn and elevate the customer support working experience. To master extra, stop by supportlogic.com.

Liz Bronson, VP of People, SupportLogic

Liz Bronson, VP of Persons, SupportLogic

(PRNewsfoto/SupportLogic)

(PRNewsfoto/SupportLogic)

Cision

Cision

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